Thomas continued, “Patients benefit from their entire care team being on the same page at the same time. This patient-centric messaging strategy helps health organizations eliminate redundant services and clinical errors. “Our simple and affordable SaaS solution empowers medical professionals to tackle quality, security, and revenue challenges of clinical organizations without being one more impediment to their day,” delineates Thomas.ĭocsInk’s HIPAA-secure communication platform unifies healthcare workflow, clinical data and pertinent notifications concerning a shared patient population regardless of existing technology, affiliation, or geographical location. “The paradigm shift we are now seeing from fee-for-service to fee-for-value, begs for a more connected and coordinated environment,” says Julie Thomas, CEO of DocsInk. “Our goal is to be in every city in every state.Julie Thomas, CEO, DocsInk The limited ability to securely exchange pertinent information is greatly responsible for impeding clinical productivity, negatively impacting the quality of patient care, and driving up the per capita costs of healthcare. “The company is really beginning to grow,” Thomas said. She added there are also letters of intent in place with a four major medical groups in Florida, Texas and Mississippi. Thomas said her firm is working with a number of local health providers, including Southport-based Dosher Memorial Hospital, which has expressed interest in the integrated telehealth video component. All that information is now in sync with the platform … The patient’s job is to get well and be healthy the rest of the job is on us.” “The patient is no longer on the hook for remembering what type of care they received and who they received it from. Thomas said such connectivity allows the sharing of pertinent patient information, which improves the coordination and transition of care between providers and facilities. “The fact that our platforms are allowing and giving physicians this type of access to medical care is exciting.” “It’s absolutely revolutionary,” Thomas said. It also allows medical providers to connect with patients through video and secure text messaging. “Our vision is to connect all the providers in a simple, cost-effective way, while we address the revenue and workflow needs of the providers.”Īnother service that’s become popular with new clients is the firm’s integrated telehealth video component, which allows physicians to record discharge instructions to the patient remotely. “Our applications allows multiple interfacing,” Thomas said. Thomas said DocsInk is a secure, paperless, mobile billing solution and communication tool designed for medical professionals that can be used in a variety of patient care settings such as hospitals, ambulatory facilities, skilled nursing facilities and outpatient offices. “Our platforms are syncing and linking doctors with applications that allow them to communicate better with each other and their patients.” “It’s a play on words,” Thomas, CEO and co-founder of Wrightsville Beach-based DocsInk, said of her firm’s name. With the help of a local investor and the technical stylings of co-founders Brad Hinley and Kevin Taylor, DocsInk was established in 2011. And with the federal Affordable Care Act looming, she realized it was time to act. “There is very little to no interfacing between the physicians, which can impact patient care.”Ī few years ago, Thomas recognized an opportunity. “A lot of it is left on the patient,” Thomas said of the type of medical treatment people receive and are expected to remember when visiting multiple physicians. With more than 23 years of experience dealing with health care billing processes, Thomas knows what it takes to ensure patients and doctors have access to updated records of medical treatment.īut in the health care industry, that’s a task easier said than done.

For Julie Thomas, it has always been about the process.

Docsink cost